Terms of service

1. Overview

Welcome to Taiwan Mist Tea (“we,” “us,” “our”). By accessing or purchasing from this website, you agree to be bound by the following Terms of Service. If you do not agree, you may not use our website or services.

2. Eligibility

By using this site, you confirm that:

  • You are at least the age of majority in your jurisdiction, or you have permission from a parent or guardian.
  • You will use this website in compliance with all applicable laws.

3. Products & Descriptions

We sell premium tea products sourced from Taiwan.

We strive to ensure that all product descriptions, images, and pricing are accurate. However:

  • We do not guarantee that product descriptions are 100% error-free.
  • Colors, packaging, or appearance may vary slightly due to natural agricultural variation or screen display differences.

4. Orders & Acceptance

We reserve the right to:

  • Refuse or cancel any order at our discretion
  • Limit quantities purchased per person or order
  • Cancel orders suspected of fraud, resale, or misuse

If your order is canceled after payment, you will receive a full refund.

5. Pricing & Payment

All prices are listed in USD unless otherwise stated.

We reserve the right to change pricing at any time without notice. However, you will always be charged the price shown at checkout.

Payments are processed securely through third-party payment providers (e.g., Shopify Payments, PayPal, or others).

6. Shipping & Delivery

Shipping times are estimates only and may vary depending on location, customs, and carrier delays.

We are not responsible for:

  • Delays caused by shipping carriers
  • Customs delays or import duties
  • Incorrect shipping information provided by the customer

Customers are responsible for providing accurate shipping details.

7. Returns & Refunds

Due to the nature of consumable goods (tea products):

  • We do not accept returns on opened products.
  • Unopened products may be eligible for return within [insert days, e.g., 14 days] of delivery.

Refunds may be issued if:

  • Items arrive damaged
  • Items are incorrect due to our error

To request a refund, contact: [your email]

8. Intellectual Property

All content on this website—including logos, branding, product descriptions, images, and designs—is the property of Taiwan Mist Tea unless otherwise stated.

You may not:

  • Copy or reproduce content without permission
  • Use our branding or materials for commercial purposes

9. Traceability & QR Codes

Some products may include QR codes linking to farm, batch, or origin information.

While we strive for transparency:

  • Farm data and harvest details are provided for informational purposes only
  • We do not guarantee absolute accuracy of third-party farm reports

10. Limitation of Liability

To the fullest extent permitted by law, Taiwan Mist Tea is not liable for:

  • Any indirect, incidental, or consequential damages
  • Delays in shipping or fulfillment
  • Misuse of products after delivery

All products are provided “as is” without warranties beyond those required by law.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your information.

12. Third-Party Services

We may use third-party platforms for:

  • Payments
  • Shipping
  • Analytics

We are not responsible for the actions or policies of these third-party services.

13. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting to this website.

14. Contact Information

If you have any questions about these Terms, contact us at:

Email: [your email here]
Website: https://taiwanmisttea.com